![]() Refunds will be credited back to the credit/debit card that customers used to place their order, refunds are processed from our platform immediately the time taken to credit to the customer depends entirely on the customers card issuer and/or bank account. Microsoft Softwares will exchange software purchases for up to 7 days after order completion but only if the software has not been downloaded by the customer. ![]() We cannot issue a refund if a customer has purchased the wrong product.Įxample: A customer purchases a windows software package for a Mac machine. We guarantee the activation of our license and if the license key doesn't work, we simply replace it. Once the product is sent to your email, there is no way for us to check if you have used it or not. Or digital products, we have a no returns policy. Please ensure you check your compatibility. Processes can be put into the repository and shared or recycled.
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